Major Outage
Incident Report for Asana
Resolved
We're up and running. Our sincerest apologies. We are working hard to reduce the risk of this happening again and we plan to post a more in-depth explanation in the near future.
Posted 3 months ago. Jan 22, 2019 - 19:42 UTC
Update
All systems are operational, but we're keeping the incident open as we monitor things.
Posted 3 months ago. Jan 22, 2019 - 18:36 UTC
Monitoring
You should have no problem accessing Asana from a computer, but you may notice some delays with things like notifications, invitations, and project or task duplications. Mobile apps are back up and we're watching them. We are still working on the API. Thank you for your continued patience.
Posted 3 months ago. Jan 22, 2019 - 18:02 UTC
Identified
Our team has identified the problem and is currently working on a fix. We appreciate your patience!
Posted 3 months ago. Jan 22, 2019 - 17:26 UTC
Investigating
Thanks again for your patience and understanding; we're doing our best to resolve this issue and will be in touch as soon as we have an update.
Posted 3 months ago. Jan 22, 2019 - 14:50 UTC
Monitoring
Most of our users should now be able to access and use Asana; however still we're working to resolve some issues with our API. Thanks again for your patience!
Posted 3 months ago. Jan 22, 2019 - 14:28 UTC
Update
We're still working toward a resolution and appreciate your patience. Stay tuned for more updates
Posted 3 months ago. Jan 22, 2019 - 14:22 UTC
Update
We are continuing to investigate this issue.
Posted 3 months ago. Jan 22, 2019 - 14:19 UTC
Update
Our team is still investigating this issue; our sincere apologies for any inconvenience caused, and thank you for your patience. We'll be in touch as soon as we have an update!
Posted 3 months ago. Jan 22, 2019 - 12:45 UTC
Investigating
We're currently experiencing some difficulties; as a result, a majority of our users are unable to access Asana. Our Development Team is currently working to resolve this issue as soon as possible. Sincere apologies for the inconvenience caused, please keep an eye on this page for the latest updates.
Posted 3 months ago. Jan 22, 2019 - 11:57 UTC
This incident affected: App, API, and Mobile.